Three main use cases for connected products
To capture your share of this market by offering connected products, clarifying the right use case is the first big step. There are three main approaches: monitoring, control, and automation.
Tracking a product’s condition, environment, and usage to enable performance optimization, alerting, and automated maintenance scheduling. For example, Digital Check is constantly send data to the cloud, enabling banks to identify and fix issues without involving the end user.
Remotely changing a product’s state or causing it to take an action. Kodak Alaris, the largest operator of self-service kiosks, remotely installs software capabilities, and instore promotions without involving retail employees.
Enabling products to coordinate and act without human intervention. CIVIQ has developed end-to-end automation enabling support teams to completely control and automate running modes from H.